Digital.

Alexander Proctor
CV

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Address

1 Herrings Cove Place
Titirangi
Auckland, 0604

About Me

I am a motivated person who has always had a strong passion for Information Technology. I enjoy problem solving and finding innovative & permanent solutions to eliminate future IT issues. My main strengths are adaptability and determination to get the task at hand done.

Key Skills and Competencies

  • AWS Solutions Architect Associate Qualification
  • Understanding of core network infrastructure
  • Problem-solving / Troubleshooting skills
  • Computer literate, with strong interest in advancing skills
  • Install and advanced configuration of Windows Consumer and Windows Server environments
  • Active Directory Domain Services management 
  • Advanced Hypervisor administration and clustering with Hyper-V and Vmware
  • Scripting and Automation
  • AzureAD and Microsoft Endpoint Manager (Intune)
  • AWS Cloud Platform, including automated deployments and configuration with Terraform and Ansible
  • Plesk website hosting management

    Employment History

    Isometric Solutions Limited

    • Isometric Solutions Limited 
    • 14/490 South Titirangi Road, Auckland
    • November 2019 – Now (Current)

      Employed at Isometric Solutions as a “Business Systems Engineer” Providing Tier 2 and 3 Support to Businesses and Schools across the APAC Region, my role primarily involves support to our clients, but also branches into other areas of business, I currently manage key infrastructure in AWS maintaining SAAS applications and configuring infrastructure from scratch.

      I work with key technologies to support a cloud leveraged environment, including VMWare, Veeam, Azure AD, Jamf, Intune, AWS, 3CX, Office365, G Suite, Kamar, Plesk, Linux and WordPress.

      I also have worked with stakeholders on projects such as the BeachHop website (beachhop.co.nz) and building scalable services based around this website.

      SoulMachines Limited

      • SoulMachines Limited
      • 106 Customs Street West, Auckland
      • April 2018 – November 2019

      Employed at SoulMachines as a “Systems Engineer” providing support to internal staff, and implementing solutions to key infrastructure and cloud infrastructure.

      I work with multiple key technologies maintaining and implementing solutions for internal services, skills include AWS S3 & EC2, Terraform, Ansible, Office365 GCP, Gsuite, Hyper-V, Veeam, Slack, Active directory, Okta and Jamf

      SoulMachines Limited

      • 20 Beaumont Street, Freemans Bay
      • 0800 35 99 33
      • January 2017- April 2018

      Employed at Optimus Systems as a “Service Desk Analyst” providing support to 150+ company’s covering New Zealand and Australia.
      In this role I provided frontline support over the phone and via email to our clients with any issues raised. I also received hands on data-center experience with performing maintenance tasks in our datacenter located at plan-B iconz

      In this role I actively supported multiple clients with their various services including but not limited to: Domain management, Website hosting, Server management, Desktop support, Cloud backup, Datto Cloud, RMM(Kaseya), Connectwise, Office365, Sharepoint, Intermedia, Google Apps, and eFolder.

      Qualifications

      • Techtorium NZIT
        • NZ Level 5 Diploma in Information Technology 
        • January 2016 – December 2016
      • Amazon Web Services – Solutions Architect Associate 
        • November 2020
      • 3CX Advanced Certified Engineer
        • March 2020
      • Workplace First Aid
        • January 2015
      • Workplace Healthy & Safety
        • January 2015

      Personal

      In my personal time I maintain my own home lab and networking environment, running on some ex-lease server hardware, this allows me to further expand my skills in a controlled environment, I also operate a small web hosting service hosted out of AWS. My technical passions include web design and management, along with providing reliable infrastructure for my own customers. 

      Another passion I have is working on cars. I have restored a 1966 VW Beetle which I have since sold, and am on to my second restoration of a 1967 VW Beetle which I do not ever plan on selling. So expect to see that floating round office carpark when it is finally finished. I also make use of my technical skills in 3D Printing and CNC Machining.